What should I do with my ticket if an event is postponed?

If the event is postponed, retain your ticket, it will be valid for the new event date. If you can’t locate your e-tickets, the first thing to do is check your spam/junk folder in case the tickets have landed there. You can always login into Eventfinda and check your purchase history in MyEventfinda. You can download any tickets you have Read More…

Can I get a refund if an event is cancelled?

Eventfinda’s ticket purchase terms and conditions can be viewed by clicking here. Unless an event is cancelled or for other reasons as required by NZ law, ticket purchases are not refundable. In the event of a cancellation, ticket holders will be notified by Eventfinda, and refunds will be actioned directly via the Eventfinda platform. If the customer Read More…

Will my ticket still work if the event is postponed?

If an event is postponed all customers will be notified by Eventfinda and informed of the process. If the new date of the event is confirmed tickets will become available for that new date. Tickets do not need to be changed. If the ticket holder is unable to attend the new date they are entitled Read More…